Shipping Policy

AppleFrist — Shipping & Delivery Information

Thank you for shopping with AppleFrist. We are committed to providing a clear and reliable shipping experience for our customers.

1. Shipping Destinations

We currently offer shipping to customers within the United States.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Business days exclude weekends and public holidays.

Once your order has been prepared and dispatched, you will receive a shipping confirmation email with tracking information, when available.

3. Estimated Shipping Time

Our estimated delivery transit time is 7–15 business days after dispatch.

Including order processing, the total estimated time from order placement to delivery is approximately 8–18 business days.

Delivery estimates may vary due to destination, carrier operations, customs processing, severe weather, holidays, or other circumstances beyond our reasonable control.

4. Shipping Fees

We charge a flat shipping fee of $7.99 USD per order for eligible U.S. deliveries.

The applicable shipping charge will be displayed during checkout before payment.

5. Order Tracking

Once your order has shipped, tracking information will be sent to the email address provided at checkout, when available.

Tracking updates may take some time to appear after the carrier receives the package.

6. Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before completing your order.

If you notice an error, contact us as soon as possible at service@applefrist.com.

We will try to assist with address corrections before shipment, but changes cannot be guaranteed once an order has been dispatched.

7. Shipping Delays

If we are unable to dispatch your order within the stated processing timeframe, we will contact you about the delay and provide available options, including cancellation and a refund where applicable.

If your package appears lost or has not arrived within the expected delivery window, please contact our support team so we can investigate.

8. Contact Us

For shipping-related questions, please contact:

AppleFrist

Operated by: Shenzhen Sixi Technology Co., Ltd.

Email: service@applefrist.com

Phone: +86 18038177170